Privacy Policy

1. Data We Collect

• Account data: name, email, login credentials, and billing profile details.
• Messaging data: phone numbers, contact records, message metadata, message content, and delivery statuses required to operate the Service.
• Billing data: transactions, purchased credits, and payment identifiers processed by payment providers.
• Technical data: IP address, browser/device information, timestamps, logs, and usage events used for security and reliability.

2. How We Use Data

• Provide, maintain, secure, and improve the Service.
• Process payments, apply credits, and prevent fraudulent transactions.
• Enforce anti-spam and anti-abuse policies and investigate suspicious activity.
• Respond to support requests and legal obligations.

3. Legal Bases and Compliance

We process data to perform our contract with you, protect legitimate business interests (including abuse prevention), comply with legal obligations, and, when required, based on consent.

You are responsible for obtaining all required permissions and consents for any phone numbers and recipients you message through the Service, including compliance with applicable telecom, privacy, marketing, and anti-spam laws.

4. Sharing and Processors

We may share information with infrastructure, telecom, analytics, fraud prevention, and payment providers strictly as needed to run and protect the Service. We may also disclose data when required by law, court order, regulator request, or to investigate abuse, fraud, threats, or unlawful behavior.

5. Data Retention

We retain data for as long as needed to provide the Service, resolve disputes, enforce our agreements, meet legal obligations, and protect against abuse. Retention periods may vary by data category and legal requirements.

6. Security

We use administrative, technical, and organizational safeguards to protect data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. International Processing

Your information may be processed in jurisdictions different from your location. By using the Service, you acknowledge such transfers where legally permitted.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing. You may also request account closure. We may need to retain some data for legal, security, and fraud-prevention reasons.

9. Childrens' Privacy

The Service is not intended for children, and we do not knowingly provide the Service to minors where prohibited by law.

10. Updates to This Policy

We may update this Privacy Policy at any time by posting a revised version here. Continued use of the Service after changes become effective constitutes acceptance of the updated Policy.